The WHO is seeking technically competent United Nations Volunteers to work as service delivery systems support officers across the region.
Job Responsibilities
Under the guidance and overall supervision of the WHO Representative, and working under technical guidance of the team responsible for Service Delivery at the Regional Office level, the UN Volunteer shall contribute to the support in re-pivoting of service delivery systems in the target Countries. The incumbent is assigned all or part of the following responsibilities which are performed according to the needs and agenda: 1) To proactively support the development and implementation support for Essential Health Packages in the country overall, and disaggregated by location, level of care, and public health function 2) Guide and explore the roles and functions of different service delivery models in delivery of the Essential Health Services. Specifically, this will look at Community delivery modalities (Community units, outreaches, community clinics), primary care facilities, including support of primary hospitals (general clinics, general referral services), primary hospitals, including support of specialist hospitals (specialist clinics, specialist referral services) and specialist hospitals 3) Lead the application of harmonized digital health solutions as a means for expanding service provision capacity in countries 4) To support the work within the country on defining and roll out of tools, and guidance for implementing integrated service delivery interventions. These include tools and guidance for Licensure and accreditation systems, Supervision and mentoring processes, Service standards, and health charters (describing user rights), accreditation and quality assurance systems, therapeutic standards, and care audits and Infection Prevention and Control. 5) To facilitate the design of service delivery approaches in the country, guiding how services will be provided. These include incorporation of the comprehensive PHC approach, person centred care approach 6)To perform other related responsibilities as assigned by the WHO Representative and/or the Assistant Regional Director’s office.
Job Qualifications
3 years of experience in working in essential services provision preferably at the sub national level
Experience with the compilation and analysis of large datasets from multiple sources.
Proven ability to document health services plans and/or reports such as through production of country statistical abstracts, sector review reports, health policy briefs, best practice documentations, and others.
Support to health systems development at the national and sub national (district, counties, provinces) levels
Relevant work experience in WHO, other UN agencies; experience working in relevant non-governmental or humanitarian organizations.
Experience of working in countries of the WHO African Region
Advanced use of MS Office, particularly spreadsheets, data visualization and analysis tools, and databases
Design and management of information systems
Familiarity with geographic information systems (GIS)
Skill in use of one or more statistical analysis programs (e.g., R, STATA, SAS, SPSS)
Understanding of the necessary public health programs,
Excellent organizational skills.
The core competencies required of the candidates include: 1) Communicating in a credible and effective way 2) Knowing and managing yourself 3) Producing results 4) Fostering integration and teamwork 5) Respecting and promoting cultural differences. Expected functional Skills and Knowledge The incumbent should be able to demonstrate an understanding of: (i)Designing and implementing essential health service packages (ii)Different service delivery models – at community, primary care and specialist levels (iii)Digital health solutions, particularly in the provision of care (iv)Designing and implementing service delivery interventions (v)The revitalized Primary Health Care approach, and Person-Centered Care
Area(s) of expertise
Administration, Development programmes, Health
Age: 27 – 80
Nationality: Candidate must be a national of a country other than the country of assignment.
Languages
French, Level: Fluent, Required English, Level: Working knowledge, Desirable
Required education level
Master degree or equivalent in Public health and/or health systems or other a health-related field
Application Procedures : How To Apply
- Interested and qualified persons should visit the : Recruitment Portal.
- Then read through the job offer
- Afterwards click on the apply button
- Then fill the Recruitment form
- Then click on the submit button to submit
